What we collect
- ✓Contact details you enter — name, role, email, phone (if provided)
- ✓Quote-intake answers — strata plan, unit count, building type, year built, region, previous-report status, timeline
- ✓Technical metadata — IP address, browser user-agent, the page you submitted from, and UTM parameters
- ✓Newsletter subscription record if you subscribe — your email, role, region, opt-in timestamp
Why we collect it
We use this data only to (a) match your strata's request with up to three qualified providers in your region, (b) follow up to confirm you were contacted, and (c) — if you subscribed — to send the newsletter you asked for. We don't sell or share your data outside those purposes.
CASL — your consent
By submitting the quote-request form and ticking the consent box, you give express consent under Canada's Anti-Spam Legislation (CASL) for up to three matched providers to contact you about your request. You can withdraw that consent at any time by emailing hello@stratanotes.ca and we'll remove your details immediately.
Newsletter subscribers can unsubscribe in one click from any newsletter email, or by writing to the same address.
Who else sees it
Quote-request data is shared only with the matched providers (up to three per request). Newsletter data is not shared with providers or any other third party. Our infrastructure providers — Railway (hosting), Postmark (transactional email), Cloudflare (security) — process data on our behalf under data-processing agreements that prohibit secondary use.
Retention
Quote-request records are retained for 90 days, after which contact details are erased. Aggregate analytics (counts, conversion rates) are retained indefinitely with no personal identifiers. Newsletter subscriber records are retained for as long as you remain subscribed.
Your rights under PIPA
You can request a copy of your data, correction, or deletion at any time by contacting hello@stratanotes.ca. We handle your data under British Columbia's Personal Information Protection Act (PIPA), respond within 30 days, and do not require you to give a reason.
Cookies & analytics
StrataNotes uses Plausible Analytics, a privacy-preserving analytics service that runs without cookies and does not track users across sites. We don't run third-party ad pixels, social-media tracking, or remarketing tags. Turnstile (Cloudflare) is used to validate form submissions and may set a short-lived challenge token.
Changes to this policy
Material changes will be announced via the newsletter and updated here with a new "last reviewed" date. We don't change retention periods or data-sharing scope without notice.
Contact
Napacc Inc., Victoria, British Columbia, Canada. Email hello@stratanotes.ca for data-protection requests or general inquiries.